ComplaintsBoard.com is an independent complaint … If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) The most common questions have to do with tracking packages or delayed delivery. Connect with the Federal Relay using the following toll-free numbers: For more details and a full list of TTY services, go to Federal Relay TTY. You will arrive at USPS/Email Us. Collection is authorized by 39 U.S.C. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Fill out a short form or get tips to fix some of the most common issues right from your computer. https://www.uspsoig.gov/form/file-online-complaint. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. What Has Been the Inspection Service's Response to Mail Theft/Fraud During the COVID-19 Pandemic? For concerns about … Tweet United States Postal Service. Saturday 7 AM – 6 PM ET. In larger offices, don’t waste your time asking for the postmaster, as they are not directly involved with the day … Find more solutions for mail issues with USPS FAQs Use our online form to answer a few questions about your issue. Post Office Claim Form: If someone is unable to file a claim online, then he/she can submit it offline by filling a form. If you prefer to mail your report, print a copy of the online form and fill it out. Theft, Fraud, or Waste by the USPS or a USPS Employee. Are You Aware of the Postal Service's Secure Destruction Program? To get help with stamps or other USPS merchandise, please see the following resources: 1-800-Stamp24 (1-800-782-6724) Closed Sundays and Postal Holidays. Complete your change of address online & pay only $1.05 Use this step-by-step instruction to fill out the Usps form complaint promptly and with perfect precision. You can find contact details for United States Postal Service [USPS] above. The pandemic has had a devastating impact on many American businesses, disrupting operations of every type and size. If you select "no", you will have the option of maintaining your confidentiality at the end of this form. Postal Service’s Consumer Advocate office at: United States Postal Service. 3061. 8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency. However, the information you provide may be disclosed to other parties in some limited circumstances, including: Connect with our customer service representatives to help resolve your issue and get back on track. The method to file a USPS complaint with OIG is mentioned below: You can file a complaint online using USPS complaint form. If you cannot access a printable form, type or neatly write the information required for an online report on another sheet of paper. You can also give us your thoughts and opinions about upcoming audits on our Audit Asks page. For example, any leased trailers... Each year, hundreds of thousands of children write letters to Santa Claus, but did you know that sometimes Santa responds? If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. If you need help with your Informed Delivery service, please email Informed Delivery User Support. First Name for Return address. The maximum combined length and girth for USPS Retail Ground is 130". To ship this package and pay postage, please take the package and printed customs form to a Post Office ™ Retail Associate. A form will appear. Find the best way to get help and connect with USPS®. Initial United States Postal Service [USPS] complaints should be directed to their team directly. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. 3. Please take a minute and read the following before filing a complaint with our office. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided. Category: All categories Applications Beneficiary forms for USPS employees Centralized Account Processing System (CAPS) Confirmation … Postal Service (USPS), is authorized by 39 U.S.C. If you have trouble using one of the following, please give us a call. 3) At the request of Congress; We appreciate your patience and remain committed to delivering the holidays to you. 5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits; The Technical Support team can help when a website application or form doesn't work properly. Call: 1-800-ASK-USPS® (1-800-275-8777) We want to ensure you are submitting your concern or inquiry to the right office so it can be handled in a timely manner. Monday – Friday 7 AM – 11 PM ET Office of the Consumer Advocate. We don’t collect any personally identifiable information unless you choose to provide it. Select an inquiry type that most closely relates to the complaint or question that you have. If you still need more help, see the contact information for technical support, Postal Store orders, and more. 2. Please refer to our comment policy for further information. 7) To the Equal Employment Opportunity Commission, Office of Special Counsel or Merit Systems Protection Board, pursuant to a complaint; Monday – Friday 8 AM – 8:30 PM ET Are Go Anywhere HCR Services Effective in Meeting USPS Transportation Needs? Filing a Customer Service Complaint Gather information about the subject of your complaint. File an Online Complaint USPS Office of Inspector General. Providing the information is voluntary, but if not provided, we may be unable to investigate your complaint. § 552a) and we won’t disclose your identity without your consent unless it is unavoidable. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form … Report Fraud, Waste, Abuse and Election Mail Fraud, Keeping Postal Workers Safe During the Pandemic. The Office of Inspector General (OIG) audits the operations and evaluates the specific infrastructure of the Postal … 6) To a person who shows that the information is needed to prevent death or serious injury; If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). Call with questions about stamps or orders placed online through The Postal Store®. Select a category to limit the listing to a specific form type. Click-N-Ship ® File a Claim; PO Boxes; The Postal Store ® USPS … Fax, mail, or email either a letter describing your complaint or a printed copy of your completed Online Whistleblower Complaint Form to your local OSHA office. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form … You will be leaving USPIS.GOV and redirected to USPS. Operation Santa, a program run by the Postal Service, allows children to mail a letter to a special Santa address. Anyone can call 1-800-ASK-USPS (1-800-275-8777) to have a Domestic … Your claim case will be associated with your account. Visit Customer Care Contact Form. Expect longer wait times to talk to a representative now through mid-January. Report fraud, waste, or abuse to our HotlineRequest information under the Freedom of Information Act (FOIA). To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. First and Last Name and/or Company Name. There were errors. This is the official site for changing your address with the United States Postal Service (USPS). Mail your complaint … Find USPS® Locations In the future, consider using Click-N-Ship ® to create customs forms and purchase postage online … If you select "yes", we have no way to contact you regarding this complaint. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Only use the form below to report the following to our office: If the topic of your complaint or inquiry is NOT listed above, we have information that can help direct you to the proper place. Please use the form below to tell us about it and we’ll do our best to put things right. Filing Online. Start an Online Claim… Report fraud, waste, or abuse to our Hotline, Request information under the Freedom of Information Act (FOIA), Internal affairs and executive investigations, Theft of items from the mail by Postal employees or contractors, Destruction of mail by Postal employees or contractors. That’s a lot of trailers to manage, especially when you consider USPS leased trailer policies. Postal facilities are closed on federal holidays. During the pandemic, there have been some indications of increased levels of mail theft and mail fraud as reported by the OIG's Hotline and the Postal Inspection Service... We encourage you to visit our blog, which has a new topic for discussion every Monday. Find more solutions for mail issues with USPS FAQs Email USPS for all questions related to your missing mail, technical issues, or general USPS services. Create a USPS.com(registered trademark symbol) account to print shipping labels, request a Carrier Pickup, buy stamps, shop, plus much more. If you’d like to speak with a representative about another issue with your package, please call us. Please take a minute and read the following before filing a complaint with our office. 475 L’ Enfant Plaza, SW. Washington, D.C. 20260-2200. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) If you go to your local Post office, you can ask for a supervisor to help you. On the website, you can also file a claim or request a refund for shipping. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. You can call the number 1-888-USPS-OIG or 1-888-877-7644… 401 and 404; and 18 U.S.C. Fill out the entire form … Please take a minute and read the following before filing a complaint with our office. indicates a required field. To begin a report for ALL types of mail pieces, select the WHERE IS MY PACKAGE icon on the page. 1-800-610-8734 The online claims … If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) Saturday 8 AM – 6 PM ET See a list of all upcoming USPS holidays and events. If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting … Hours of Operation The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. § 404, 18 U.S.C. USPS … Tweet United States Postal Service Customer Care. The Technical Support team can help when a website application or form doesn't work properly. While the U.S. Call Customer Care on 1-800-ASK-USPS (1-800-275-8777) Email Customer Care on postalone@email.usps.gov. Please note: *The two letter state abbreviation must be used. You can find more information about contacting the OIG here. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. Alert: USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. 1) For law enforcement purposes; Use the USPS website’s Email Us form. You will be able to save your claim to finish later if you cannot complete the form in one session. The way to fill out the Usps form complaint online: To begin the form, utilize the Fill & Sign Online … Your information will be used to support investigations of criminal, civil, or administrative matters. Once you have filed a claim, you can see it in your Claim History. Filing Online You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section. Monday – Friday 8 AM – 8 PM ET Please keep in mind we are an independent agency of the Postal Service and cannot help you with day-to-day mail delivery and customer service issues. Saturday 8 AM – 6 PM ET. Please take a minute and read the following before filing a complaint with our office. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. To file online, log in to or create your free USPS.com account. United States Postal Service (USPS) complaints contacts. If you need more help, please send us an email. Click "Customer Service" followed by "Email Your Question." 1. Write to the U.S. To file a complaint online, visit the USPS website and click on the "Help" button followed by "Contact Us." Sender Information. Mail your complaint. 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments, 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish, 1-866-377-8642 – for hearing persons with speech impairments. USPS OFFICE OF INSPECTOR GENERAL. Learn how to protect yourself from ID theft: pdf | html Date of Vandalism (if known) Please make sure that your … The maximum package weight permitted by USPS … If you would like to add information to an existing complaint, click here. The U.S. § 3061, and 5 USC App. If you have trouble using one of the following, please give us a call. Get contact information, hours, and more. Customs Form. Informed Delivery Support Saturday 8 AM – 6 PM ET. 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